Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Personal Information We Collect From The People That Visit Website
When contacting us via forms on our site, you may be asked to enter your email address or other details to help you with your experience.
Information We Collect
We collect information from you when you subscribe to a newsletter or enter information on our site.
How We Use Your Information
We may use the information we collect from you when contact us, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To send periodic emails regarding our products and services.
How We Protect Your Information
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Our Use Of ‘cookies’
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
THIRD-PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-party links
Occasionally, at our discretion, we may include links to third-party products, services or information on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information on this page.
SMS Privacy Policy
Effective Date: March 19, 2026
Company: Signature Companies
Phone: 703.753.0699
Introduction
Signature Companies (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you choose to receive SMS (text message) notifications from us regarding delivery updates and related services.
By providing your mobile phone number and opting in to receive SMS messages, you agree to the terms outlined in this policy.
Information We Collect
When you opt in to receive SMS communications from Signature Companies, we may collect the following information:
- • Your mobile phone number
- • Your name (if provided)
- • Order or delivery information associated with your service
- • Communication preferences related to SMS notifications
We only collect information that is necessary to provide delivery updates and related customer service communications.
How We Use Your Information
Signature Companies uses the information we collect to:
- • Send delivery status updates (such as order confirmation, dispatch, out-for-delivery, and delivery confirmation)
- • Notify customers of scheduling changes or delivery delays
- • Respond to customer inquiries related to deliveries or services
- • Provide important service-related communications
Your information will not be used for unrelated marketing purposes unless you have separately consented to receive marketing messages.
SMS Consent
By providing your phone number and opting in, you consent to receive SMS text messages from Signature Companies related to delivery notifications and service updates.
Consent may be obtained through:
- • Online forms
- • Order or service requests
- • Customer service interactions
- • Written or verbal agreement
Providing consent to receive SMS messages is not a condition of purchasing goods or services.
Message Frequency
Message frequency may vary depending on your orders, deliveries, or service interactions with Signature Companies. You will only receive messages relevant to the services you have requested.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s plan. Signature Companies is not responsible for any fees charged by your mobile carrier.
Opt-Out Instructions
You may opt out of receiving SMS messages from Signature Companies at any time.
To stop receiving messages, simply reply:
STOP to any message you receive from us.
Once you opt out, you will no longer receive SMS notifications unless you choose to opt in again.
For assistance, you may reply HELP or contact us directly at 703.753.0699.
Data Sharing and Third Parties
Signature Companies does not sell, rent, or share your phone number or personal information with third parties for marketing purposes.
We may share limited information with trusted service providers that assist us in delivering SMS messages or providing services to you. These providers are required to protect your information and may only use it to perform services on our behalf.
Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain SMS-related information only for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.
Your Privacy Rights
You may request information about the personal data we maintain about you or request that we update or remove your contact information.
To make such a request, please contact us using the information provided below.
Contact Information
If you have questions about this SMS Privacy Policy or our privacy practices, please contact:
Signature Companies
6612 James Madison Highway
Haymarket, VA 20169
Phone: 703.753.0699
Policy Updates
Signature Companies may update this SMS Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted with a revised effective date.